Smart City Connect Framework (SCCF)


Smart City Connect Framework is the basis for our intelligent platform for city planning endeavors, infrastructure re-builds and transportation optimization to enable the composition of connected services for urban settings.

The framework enables the integration of various connected services, such as smart transportation, smart energy, and smart waste management, to create a cohesive and efficient city ecosystem.

By leveraging advanced analytics and machine learning algorithms, Smart City Connect can provide valuable insights into city operations, enabling city planners and policymakers to make informed decisions about resource allocation and infrastructure development. The framework can also help cities improve their sustainability and reduce their environmental impact by optimizing energy consumption, reducing traffic congestion, and promoting the use of renewable energy sources.

In this whitepaper, we will take a themed approach for building a connected infrastructure by utilizing the agenda for the Smart City Connect Conference held in Denver May 2023.



A digital twin is a digital replica of a living or non-living physical entity. By bridging the physical and the virtual world, data is transmitted seamlessly allowing the virtual entity to exist simultaneously with the physical entity. Now, enterprises are incorporating digital twin use cases in their Industry 4.0 initiatives.

What is happening for smart manufacturing is also cascading to upgrading infrastructures. The need to make urban areas connected and responsive, and amenable to change is prompting governments and industry leaders alike to redefine progress in the new paradigm by utilizing the tenets of digital transformation to make cities safe and sustainable. Digital twinning coupled with AI/ML and Augmented Rendering technologies are entering the realm of planning, re-building and re-constituting metropolitan areas so that initiatives like green and ESG (Environmental-Societal-Governance) based projects can have a strong basis for progression based on science, engineering and technology underpinnings.


As the use of digital twins in design and management rises in popularity and becomes used for projects of increasing scale, a need has arisen for a virtual ecosystem to centralize access and management of decentralized data sets and models.

In response to this need, we at Numorpho Cybernetics (NUMO) are utilizing our Digital Twine reference architecture, a centralized, comprehensive and immersive environment for the innovation, automation, integration and enaction of devices and systems at any scale.

Once devices and systems begin their physical manifestation, NUMO’s Digital Twine platform serves as an access point to the real-time monitoring of device and system data retrieved from embedded sensors. This will provide crucial insights into device and system performance and expose opportunities for optimization in future versions. Such sensors will relay information including immediate streaming, data analysis as well as concerted response to the device or system.

Numorpho’s City Digital Twin (CDT) for Chicago project serves as an exemplar for the future of smart city implementation and management.  CDT will showcase the NUMO’s Digital Twine platform and demonstrate how it can be adapted to manage other cities and urban environments. NUMO’s Digital Twine platform will provide a data rich and immersive, digital replica of the city of Chicago by collating, connecting and integrating all necessary, distributed data sets to create a single, centralized access point for project development and management.

The Digital Twine will aggregate data received from sensors embedded, city-wide, in critical infrastructure including transportation, energy, water, housing and utilities. This data will serve to update the CDT maintaining its relevance as a model for future projects.

NUMO’s Digital Twine will prove to be an essential resource for city planners and other city officials, providing a real-time virtual model of urban environments to imagine and design the city of the future.




1. Funding Opportunities
There are various funding opportunities available for smart city initiatives, which can help cities and organizations to finance their smart city projects. Here are a few examples:

  1. Government Grants: Governments often offer grants and funding opportunities to support smart city initiatives. These grants may be available at the national, state or local level, depending on the region. For instance, the U.S. Department of Transportation offers grants through its Smart City Challenge program, while the European Union provides funding opportunities through its Horizon 2020 program.
  2. Private Sector Investment: Private companies can also invest in smart city initiatives, either through equity investments or public-private partnerships. Companies may be interested in investing in smart city projects that align with their business interests, such as transportation or energy management.
  3. Crowdfunding: Crowdfunding is a popular way for smart city initiatives to raise funds through small contributions from a large number of individuals. Platforms like Kickstarter and Indiegogo allow cities and organizations to pitch their ideas to the public and raise funds to support their projects.
  4. Philanthropic Organizations: Philanthropic organizations, such as the Rockefeller Foundation or the Bill and Melinda Gates Foundation, may provide grants and funding to support smart city initiatives that align with their mission and goals.
  5. Municipal Bonds: Municipal bonds are debt securities issued by cities and municipalities to raise funds for public projects, such as smart city initiatives. These bonds can be sold to investors and provide cities with a source of funding for their projects.

2. Sensorize the City

Sensoring the City refers to the practice of deploying sensors throughout a city to collect data on various aspects of urban life, such as traffic flow, air quality, noise levels, and waste management. This data can then be used to inform city planning and management, as well as to improve the quality of life for residents.

By deploying sensors strategically throughout a city, Sensoring the City can enable a range of benefits, including:

  1. Improved Urban Planning: Sensor data can provide valuable insights into how cities are being used and how they can be improved. By analyzing data on traffic flow, air quality, and other factors, city planners can make informed decisions about transportation infrastructure, green spaces, and other urban amenities.
  2. Enhanced Public Health: Sensors can monitor air quality and noise levels, providing information that can help city officials identify areas where pollution is high or noise levels are excessive. This information can be used to develop targeted interventions to improve public health.
  3. Greater Efficiency: By collecting data on energy use, water consumption, and waste management, Sensoring the City can enable cities to become more efficient and sustainable. This data can be used to identify areas where resources are being wasted and to develop strategies to reduce consumption.
  4. Improved Safety: Sensors can be used to monitor traffic flow and identify areas where accidents are likely to occur. This information can be used to implement safety measures, such as traffic calming measures or improved road signage, to reduce the risk of accidents.

Overall, Sensoring the City can help cities become more efficient, sustainable, and livable, by providing valuable data insights that can be used to inform city planning and management.

Sensors can be utilized for smart city lighting, waste, transportation, parking, and environmental monitoring. Change comes fast and advances in virtual and augmented realities have made simulation and virtual modeling of real-world designs more relevant and practical than ever. The time, energy and resources saved through virtual modeling and testing of a device or system’s digital twin has massive implications for the future of design and manufacturing.

The city has historically and continues to be a space of innovation and future-oriented thinking, and so the advance and development of smart cities is the logical next stage in the evolution of the urban environment. Using city-wide sensors, city governments will be able to collect data that will improve the quality of life for all its citizens.

3. Building a Regional Smart Cities Ecosystem

Building a regional smart city ecosystem involves developing a collaborative network of cities, organizations, and stakeholders, with the goal of creating a more connected, efficient, and sustainable region. Here are some of the benefits that can be achieved through building a regional smart city ecosystem:

  1. Improved Connectivity: By creating a regional smart city ecosystem, cities can work together to develop shared infrastructure and technologies, enabling greater connectivity and interoperability across the region. This can lead to better communication and collaboration between cities, as well as a more seamless experience for residents and businesses.
  2. Greater Efficiency: Regional collaboration can enable cities to share resources and best practices, leading to greater efficiency and cost savings. For instance, cities could collaborate on waste management, sharing infrastructure and resources to reduce costs and improve service delivery.
  3. Enhanced Sustainability: By working together, cities can develop shared sustainability goals and strategies, such as reducing carbon emissions or increasing the use of renewable energy sources. This can lead to a more sustainable and resilient region, with a reduced environmental impact.
  4. Improved Quality of Life: A regional smart city ecosystem can lead to improved quality of life for residents, through the development of shared amenities and services, such as smart transportation systems, public green spaces, and affordable housing.
  5. Economic Development: Building a regional smart city ecosystem can attract investment and stimulate economic development, by creating a more attractive and competitive region. This can lead to the creation of new businesses and job opportunities, as well as increased prosperity for residents.

Overall, building a regional smart city ecosystem can create a more collaborative and interconnected region, leading to greater efficiency, sustainability, and quality of life for residents and businesses alike.

Many places across the country are expanding smart cities programs into regional initiatives, which has resulted in the creation of new types of organizations to facilitate this cross-jurisdictional and inter-sector innovation.

For regional smart city projects where there are many different municipalities, departments and agencies involved, a single centralized platform capable of aggregating all data essential to a project’s development is required to ensure the project is developed and managed efficiently and based on actionable intelligence.  As we will demonstrate in the CDT project, NUMO’s Digital Twine will serve as a centralized hub for large scale digital twin projects.

4. Optimizing Traffic Flow

Optimizing traffic flow is an important aspect of smart city planning, as it can lead to a more efficient and sustainable transportation system. Here are some of the benefits that can be achieved through optimizing traffic flow:

  1. Reduced Congestion: By using smart traffic management technologies, such as intelligent traffic signals and real-time traffic monitoring, traffic flow can be optimized to reduce congestion on roads and highways. This can lead to shorter travel times, reduced fuel consumption, and lower emissions.
  2. Improved Safety: Optimizing traffic flow can also improve safety on roads and highways, by reducing the risk of accidents and collisions. Technologies such as vehicle-to-vehicle communication and automated braking systems can help prevent accidents and keep drivers and pedestrians safe.
  3. Greater Efficiency: By optimizing traffic flow, cities can make better use of existing transportation infrastructure, reducing the need for costly expansion projects. This can lead to greater efficiency in the transportation system, with more people and goods being moved in less time.
  4. Enhanced Mobility: Optimizing traffic flow can also enhance mobility, by providing more reliable and convenient transportation options for residents. For instance, smart traffic management technologies can be used to prioritize public transportation, reducing travel times and improving access to jobs, education, and other opportunities.
  5. Improved Quality of Life: By reducing congestion, improving safety, and enhancing mobility, optimizing traffic flow can lead to an overall improvement in the quality of life for residents. This can lead to greater satisfaction with the transportation system, as well as a more sustainable and livable city.

Overall, optimizing traffic flow is an important aspect of smart city planning, as it can lead to a more efficient, sustainable, and livable city. By using smart traffic management technologies and strategies, cities can improve transportation outcomes for residents and businesses alike.

To optimize multi-mode traffic flow based on local policy, generate high-resolution actionable data to drive safety initiatives, and make a measurable impact on greenhouse gas emissions, two cities in Ohio are deploying TNL Mobility’s Traffic Flow Engine. The goal is operational optimization and to deploy it throughout road infrastructure.

NUMO’s Digital Twine platform allows data received from real-world sensors to update any associated Digital Twin models. Concerning the problem of traffic flow optimization and its impacts on safety and climate, NUMO’s Digital Twine will provide a real-time modeling and simulation of traffic patterns and potential outcomes based on alterations or updates made to the digital twin. How effective a specific project will be, in terms of optimization, can be determined by exploring different variants in the digital twin space, making final decisions to be implemented in the real-world based on the most informed actionable intelligence.

5. Smart Street Lighting

Smart street lighting is a technology that enables cities to optimize their lighting systems for greater energy efficiency, cost savings, and improved safety. Here are some of the benefits that can be achieved through the implementation of smart street lighting:

  1. Energy Efficiency: Smart street lighting uses LED lights and sensors to automatically adjust lighting levels based on ambient light conditions and pedestrian and vehicular traffic. This can lead to significant energy savings, reducing energy consumption by up to 70% compared to traditional lighting systems.
  2. Cost Savings: Smart street lighting systems can reduce maintenance costs by providing real-time monitoring of individual lights and identifying malfunctioning fixtures. This allows for prompt repairs, reducing the need for expensive and time-consuming manual inspections.
  3. Improved Safety: Smart street lighting can improve safety by providing more even lighting levels, reducing the risk of accidents and crime. Motion sensors can also be used to activate lights in areas with high pedestrian and vehicular traffic, providing better visibility and reducing the risk of accidents.
  4. Reduced Light Pollution: Smart street lighting can also reduce light pollution, by providing more targeted lighting that minimizes light spill and glare. This can improve visibility and reduce the impact of artificial lighting on the environment.
  5. Enhanced Smart City Integration: Smart street lighting can be integrated with other smart city technologies, such as traffic sensors and environmental monitors, to provide a more comprehensive view of the city. This can enable better management of resources and infrastructure, leading to a more efficient and sustainable city.

Overall, smart street lighting is an important technology for cities looking to improve energy efficiency, reduce costs, and enhance safety and livability. By implementing smart street lighting systems, cities can achieve significant benefits and move towards a more sustainable and connected future.

City managers and law enforcement personnel all face the same key challenge: How to improve quality of life and public safety for the residents they serve, while reducing energy, operations and maintenance costs. Fortunately, city streetlights represent an enormous—though largely untapped—opportunity to enable cities to do everything from enhance public safety and expand access to broadband connectivity, to streamline traffic, make parking easier, and much more—all while significantly reducing costs. Attend this session to learn how to: – Overcome challenges to smart city technology deployments with next-generation infrastructure and technology solutions – Optimize AI for traffic, curb and pedestrian management to benefit your community – Reduce maintenance costs by 50% and energy savings by 67% – Scale quickly with lowest total cost of ownership (TCO) – Create digital equity, access and inclusion.

NUMO’s Digital Twine platform will serve as a centralized platform for all departments and professionals who interact with a city’s operations. Through the platform, all first-responders will be able to see real-time data related to all public-safety events. Sensors embedded in streetlight platforms can report data on traffic and pedestrian density, including traffic accidents and other public health related incidents. Through the Digital Twine, first responders can be notified immediately.

6. Infrastructure Automation

Infrastructure automation is an important aspect of smart city planning, as it can enable cities to operate more efficiently, improve service delivery, and enhance the overall quality of life for residents. Here are some of the ways that infrastructure automation can enable smart cities:

  1. Improved Efficiency: By automating key infrastructure systems such as transportation, water supply, and waste management, cities can operate more efficiently, reducing costs and minimizing waste. For instance, automated irrigation systems can optimize water usage in parks and public spaces, while automated waste collection systems can reduce the need for manual labor and reduce fuel consumption.
  2. Better Service Delivery: Infrastructure automation can also improve service delivery by providing real-time data on infrastructure performance, enabling cities to identify and address issues more quickly. For instance, automated traffic management systems can provide real-time data on traffic congestion, enabling cities to adjust traffic signals and redirect traffic to reduce congestion.
  3. Increased Safety: Infrastructure automation can also increase safety by providing real-time monitoring and control of infrastructure systems. For instance, automated security systems can detect and respond to security breaches in real-time, while automated fire detection systems can detect and respond to fires before they spread.
  4. Enhanced Sustainability: Infrastructure automation can also enhance sustainability by enabling cities to optimize their use of resources such as energy, water, and waste. For instance, automated lighting systems can adjust lighting levels based on ambient light conditions, while automated water supply systems can optimize water usage based on weather conditions.
  5. Improved Quality of Life: Overall, infrastructure automation can improve the quality of life for residents by providing more efficient and effective services, reducing waste and pollution, and increasing safety and security. This can lead to a more sustainable and livable city.

Overall, infrastructure automation is an important technology for smart city planning, enabling cities to operate more efficiently, improve service delivery, and enhance the overall quality of life for residents.

With the right design and implementation, smart city technology can support systems and process automation of municipal infrastructure. The benefits can mean increased flexibility and efficiency for service delivery and procurement processes, resulting in lighter workloads and more efficient operations. Join this panel of city and industry leaders who will share insights on digital transformation for networks, infrastructure and operations. This panel of city and industry leaders what their insights on the digital transformation of networks, infrastructure and the impact on city operations.

With NUMO’s Digital Twine platform, cities will be able to integrate real-time data on all dynamic infrastructure and use this data to automate and streamline city services. Through the Digital Twine, city management can access and monitor these automated processes, real-time, in the city’s digital twin.

7. Open and Interoperable Platforms

Open and interoperable platforms for smart cities are essential to enable cities to integrate different technologies and systems, share data, and create a connected and seamless experience for residents. Here are some of the ways that open and interoperable platforms can enable smart cities:

  1. Increased Efficiency: Open and interoperable platforms allow different systems to communicate and share data, reducing duplication of effort and increasing efficiency. For instance, by integrating transportation systems with energy management systems, cities can optimize energy usage for public transportation and reduce costs.
  2. Improved Service Delivery: Open and interoperable platforms can also improve service delivery by enabling cities to provide more integrated and personalized services to residents. For instance, by integrating data from different sources such as public transportation, parking, and weather, cities can provide real-time information and personalized recommendations to residents.
  3. Enhanced Collaboration: Open and interoperable platforms can also enhance collaboration between different stakeholders in the smart city ecosystem, including government agencies, private sector partners, and residents. By providing a common platform for collaboration, cities can encourage innovation and improve decision-making.
  4. Greater Flexibility: Open and interoperable platforms provide greater flexibility for cities to adapt to changing needs and circumstances. For instance, by using open-source platforms, cities can more easily customize and adapt solutions to their specific needs, without being locked into proprietary technologies.
  5. Improved Privacy and Security: Finally, open and interoperable platforms can improve privacy and security by enabling cities to implement more robust data management and security practices. By using open standards and protocols, cities can ensure that data is shared securely and in accordance with established privacy policies.

Overall, open and interoperable platforms are essential for enabling smart cities to integrate different technologies and systems, share data, and create a connected and seamless experience for residents. By embracing open standards and protocols, cities can increase efficiency, improve service delivery, enhance collaboration, provide greater flexibility, and improve privacy and security.

Discussion on how open and interoperable platforms allow cities to maximize their infrastructure, leverage valuable data and evolve in a cost-effective manner as new technologies emerge.

NUMO’s Digital Twine can provide a complete digital twin of any urban environment. This gives city officials, managers, planners and the public the ability to explore and design the future version of their city and how these changes will alter the city’s dynamics. Because NUMO’s Digital Twine serves as a centralized hub for all relevant data, this data can be standardized and simplified, increasing accessibility to the public.

8. Urban Climate Challenges

Urban climate challenges refer to the environmental issues faced by cities, including climate change, air pollution, and extreme weather events. Here are some of the major urban climate challenges:

  1. Climate Change: Cities are major contributors to climate change, accounting for around 70% of global greenhouse gas emissions. As the planet warms, cities face increased risks from extreme heat, flooding, and sea-level rise.
  2. Air Pollution: Urban air pollution is a major health risk, causing respiratory diseases, heart disease, and other health problems. Cities are often hotspots for air pollution, with high levels of particulate matter and other harmful pollutants.
  3. Extreme Weather Events: Cities are also at risk from extreme weather events such as hurricanes, floods, and droughts. These events can cause significant damage to infrastructure and property, and can also lead to loss of life.
  4. Urban Heat Islands: Urban heat islands refer to the phenomenon where cities are significantly hotter than surrounding rural areas. This is due to the concentration of heat-absorbing materials such as concrete and asphalt, as well as the heat generated by buildings and transportation.
  5. Waste Management: Cities generate large amounts of waste, which can contribute to greenhouse gas emissions, air pollution, and other environmental problems. Proper waste management is essential to mitigate the impact of urban waste on the environment.

Overall, urban climate challenges are significant environmental issues that require urgent action from cities around the world. By implementing sustainable and climate-resilient solutions, cities can reduce their carbon footprint, improve air quality, enhance resilience to extreme weather events, and create healthier and more livable communities for residents.

Cities and regions around the world are increasingly exposed to climate change risks such as extreme heat, drought and flooding. To combat the effects of such risks, the C40 Cities Climate Leadership Group suggests that, by 2030, 30-40% of the total built-up area of a city’s surface should be covered by green and/or permeable spaces and 70% of a city’s population must have access to green or blue spaces within a 15-minute walk. Building with nature and ensuring equitable access to green and blue spaces will help cities achieve climate resilience and protect communities, city infrastructure and biodiversity. This panel will further discuss such climate risks and show case studies that demonstrate how digital twin multi-variate simulations and visualizations can help accelerate urban climate resilience.

To meet these deadlines toward making cities climate change resilient, cities will require powerful tools that allow for rapid, virtual prototyping of future city designs. NUMO’s Digital Twine connects all real-time data from disparate sources and centralizes it in a simplified, streamlined setting. These virtual designs can be tested using extensive physics simulators in concert with existing-real time data to determine the best course of action based on actionable intelligence.

9. Smart Transportation: Connected, Intelligent and Autonomous

Smart transportation refers to the integration of technology and data to improve transportation systems in cities. Here are some of the ways that smart transportation can benefit cities:

  1. Reduce Congestion: Smart transportation solutions can help reduce congestion on city streets by optimizing traffic flow and reducing the number of vehicles on the road. This can be achieved through the use of intelligent transportation systems, real-time traffic information, and smart routing algorithms.
  2. Increase Efficiency: By using data to optimize transportation systems, cities can improve the efficiency of public transportation, reduce travel times, and decrease the amount of fuel consumed by vehicles. This can also reduce greenhouse gas emissions and improve air quality.
  3. Enhance Safety: Smart transportation solutions can also enhance safety on city streets by providing real-time information about traffic, weather conditions, and potential hazards. This can help drivers and pedestrians avoid accidents and improve overall safety.
  4. Improve Accessibility: Smart transportation can improve accessibility for people with disabilities and other marginalized communities. This can be achieved through the use of smart mobility solutions such as on-demand transportation services, autonomous vehicles, and smart infrastructure.
  5. Enhance User Experience: Smart transportation solutions can enhance the overall user experience for commuters and travelers. This can be achieved through the use of personalized recommendations, real-time information, and seamless integration between different modes of transportation.

Overall, smart transportation can bring significant benefits to cities, including reduced congestion, increased efficiency, enhanced safety, improved accessibility, and better user experience. By investing in smart transportation solutions, cities can create more livable and sustainable communities for their residents.

With the emergence of intelligent transportation systems, the world is entering the next generation of movement — smart transportation. Emerging technologies like 5G, AI, and IoT have the power to make transportation more convenient, more cost effective, and safer. Mobile connectivity along transportation routes is key to the future of connected vehicles. Whether it’s tracking a vaccine shipment, updating navigation instructions to a vehicle, or sending vital signs to a trauma center as a patient is being transported in an ambulance — wireless coverage is a necessity for public safety, logistics, and transportation planning.

Through a combination of IoT and AI, sensors and controllers can be placed into vehicles to anticipate vehicle maintenance needs, improve safety, and reduce costs. The future of connected vehicles is about an increasing level of autonomy. Autonomous transportation systems have the potential to reduce crashes, prevent injuries, and save lives. In this panel, a group of experts will discuss trends in mobility, automotive safety, autonomous vehicles, and the future of smart transportation.

Autonomous transportation will require integrated systems to track and monitor the extensive transportation systems that cities rely on to function. NUMO’s Digital Twine is a centralized platform that can pull real-time data from sensors embedded in and along these transportation networks and integrate it with a city’s digital twin to create a dynamic virtual replica. This dynamic model allows for real-time monitoring of these transportation systems and, with feedback from the embedded sensors, are constantly updated to maximize efficiency.

10. Growing Energy Projects with Infrastructure & Intelligence

Growing energy projects with infrastructure and intelligence can help cities achieve their sustainability goals and transition to clean energy sources. Here are some of the benefits of this approach:

  1. Renewable Energy Integration: Growing energy projects with infrastructure and intelligence can facilitate the integration of renewable energy sources, such as solar and wind, into the energy grid. This can help reduce reliance on fossil fuels and decrease greenhouse gas emissions.
  2. Energy Efficiency: By using intelligent infrastructure and energy management systems, cities can improve energy efficiency in buildings and transportation systems. This can reduce energy consumption and lower costs for residents and businesses.
  3. Energy Storage: Energy storage systems, such as batteries, can help cities manage peak demand and balance the intermittent nature of renewable energy sources. Intelligent infrastructure can optimize energy storage systems to ensure maximum efficiency and cost savings.
  4. Resilience: Growing energy projects with infrastructure and intelligence can also enhance the resilience of energy systems to natural disasters and other disruptions. This can be achieved through the use of smart grids and distributed energy resources.
  5. Economic Benefits: Investing in growing energy projects can also create economic benefits for cities, including job creation and increased economic activity. This can help stimulate local economies and drive innovation in the clean energy sector.

Overall, growing energy projects with infrastructure and intelligence can help cities achieve their sustainability goals and create more resilient, efficient, and economically vibrant communities. By investing in clean energy technologies and intelligent infrastructure, cities can lead the way in the transition to a low-carbon future.

In this session, Wesco’s Kirk Whittington will discuss how smart cities, campuses, buildings, and utility companies can leverage today’s technologies and offerings to enhance their grids, public safety and security provisions, wireless network infrastructures, 5G and WiFi capabilities, IoT readiness, cost and productivity efficiencies, and a host of other topics that are crucial to modern cities and campuses.

The future of energy allocation and management in smart cities will require a network of embedded sensors to track real-time energy usage and production. As energy demands rise and the need to shift away from fossil fuels, a smart grid that relies on a diversity of energy sources will be fundamental to advancing the smart city. NUMO’s Digital Twine platform will serve as the nexus point between energy in and energy out, monitoring and directing energy on an as-needed basis. Real-time feedback from embedded sensors will allow for automation of energy allocation and intelligent energy sourcing based on energy demands and grid load.

11. Ensuring Sustainable Tourism through Equitable Engagement

Ensuring sustainable tourism through equitable engagement is a critical step towards creating a tourism industry that benefits both visitors and local communities. Here are some of the ways that equitable engagement can help ensure sustainable tourism:

  1. Local Empowerment: Equitable engagement involves engaging local communities in the tourism industry, ensuring that they have a voice in decision-making processes and benefit from the economic opportunities generated by tourism. This can help empower local communities and ensure that tourism benefits them as well as visitors.
  2. Cultural Preservation: By involving local communities in the tourism industry, we can ensure that cultural heritage and traditions are respected and preserved. This can help maintain the unique character of destinations and create more authentic and meaningful experiences for visitors.
  3. Environmental Sustainability: Equitable engagement can also help promote environmental sustainability in the tourism industry. By involving local communities in the development of tourism activities, we can ensure that environmental impacts are minimized, and natural resources are conserved.
  4. Economic Development: Sustainable tourism can help generate economic development and job creation in local communities. By ensuring that local communities are involved in the tourism industry, we can create economic opportunities that benefit them directly.
  5. Visitor Experience: Equitable engagement can also enhance the visitor experience by creating more authentic and immersive experiences. By involving local communities in tourism activities, we can offer visitors a unique and authentic perspective on the destination and its culture.

Overall, ensuring sustainable tourism through equitable engagement is essential for creating a tourism industry that benefits both visitors and local communities. By empowering local communities, preserving cultural heritage, promoting environmental sustainability, generating economic development, and enhancing the visitor experience, we can create a tourism industry that is both sustainable and equitable.

During a time of economic uncertainty, how do you take into full account of your current and future economic, social, and environmental impacts, addressing the needs of visitors, the tourism industry, the environment, and host communities of your city? In this session, the Visit Durango and CitizenLab will share how a mix of digital and traditional engagement tactics brought historically under-represented communities into the discussion on topics such as “County Gems to Keep Hidden”, a survey and mapping exercise that asked residents what local landmarks, trails, and areas should be left off marketing materials to preserve their splendor and how to effectively close the feedback loop by sharing results of the consultation. We’ll cover the process of balancing online and traditional engagement methods that build off existing community networks and systems by starting with an overview of digital community engagement, doing a deeper dive into concrete Visit Durango’s good practices, and wrapping up with a Q&A session which any city and organization can immediately take away and adopt.


Partnerships and Collaborations are key to enable future technologies. Planning and building large infrastructure projects entails coordinating and developing relationships with government entities, cloud providers, engineering companies, tools providers and system integrators. For each one of them we have a go-forward strategy that has been/will be created to manage, collaborate with and plan on using their tools and platforms, and future joint developments.

Here is our linked solutioning model definition for the Smart City Connect fraemwork.


In the diagram below, we have explicitly laid out our relationships with a diverse set of organizations and companies to provide a blend of capital, planning, technology, and infrastructure provisionings to accomplish the needs for SCCF.



The three components for a Smart City Connect Framework (SCCF) are depicted below:


  1. Planning and Assessment: This phase involves conducting a comprehensive assessment of the existing infrastructure, resources, and technologies in the city. It includes identifying the needs, challenges, and opportunities of the city to determine the scope and scale of the SCCF. In this phase, stakeholders from various sectors should be engaged to ensure a collaborative and inclusive approach to planning.
  2. Implementation and Integration: This phase involves the actual implementation of the SCCF, including the deployment of new technologies, infrastructure upgrades, and integration of various systems. It also involves the development of policies, regulations, and standards to ensure the secure and effective operation of the SCCF. This phase requires a coordinated effort from all stakeholders involved, including city officials, technology providers, and citizens.
  3. Monitoring and Evaluation: This phase involves the ongoing monitoring and evaluation of the SCCF to ensure that it is meeting its objectives and delivering the intended benefits. This phase includes the collection and analysis of data, stakeholder engagement, and continuous improvement. The monitoring and evaluation process should be transparent and involve all stakeholders to ensure accountability and effectiveness.




The development of smart cities must include input from citizens. NUMO’s Smart City Connect Framework is the entry point for citizens to interact with the digital twin of their city. Here citizens can both interact with real-time data and make virtual changes to see how the city dynamics change as a result. Through this platform citizens and communities can speak their voice on prospective projects outline by the city and based on this feedback, city officials can make the necessary changes to the project. With greater transparency in city development, citizens will have greater ownership over the future of their city.

Overall, the Smart City Connect Framework has the potential to revolutionize urban planning and management, leading to more efficient, sustainable, and livable cities for residents and businesses alike.

NI+IN UCHIL Founder, CEO & Technical Evangelist


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